#Gateron Jade Pro Problems

1 messages · Page 1 of 1 (latest)

sand prism
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Is anyone else experiencing ghost inputs, phantom presses, or jitter with Gateron Jade Pro switches on a Wooting board?
In my setup:

• Wooting 80HE module (ISO DE)
• KBDFans GT80 case (stock foam)
• Stock keycaps
• Gateron Jade Pro switches

The module was already replaced once since support and I initially suspected a faulty PCB.

Now with the replacement module, I’m still seeing the same issue though it’s less noticeable when using the beta firmware and the Gateron Jade Pro switches.

Could this be a software or firmware issue?

I’ve reopened my previous support ticket and am waiting for a response, but I wanted to ask here in case I’m not the only one running into this problem.
The Jade Pros are a pretty popular switch choice for Wooting boards, so I figured it’s worth checking.

Thanks in advance, everyone! :D

bronze nebulaBOT
# sand prism Is anyone else experiencing ghost inputs, phantom presses, or jitter with Gatero...

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verbal mural
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Unplug and Replug and dont touch keyboard for a bit

sand prism
verbal mural
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What does it look like when u use this

sand prism
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Have an old screenshot from the previous module not from the replacement I received yesterday but can’t send it right now because I’m at work, will do later when I’m home and post it here.

but several keys (really random which keys are affected) inputs from 0,12 up to 0,4mm. The switches are fine, already replaced some but the issue persists.

verbal mural
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Seems like a power supply issue

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id try different ports and cables

sand prism
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Everything on my setup is on a powered usb 3.0 hub (cuz of dual setup for Homeoffice) but I’ve already tried plugging the keyboard directly into my motherboard - unfortunately same behavior

verbal mural
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So i really doubt the switches are the issues cos they dont affect things like this

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its likely power related, if u dont have a magnetic table like secretlab magnus, or any magnetic items near it

sage cave
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Jade Pros shouldn't cause any issues, especially on the beta firmware where the switch selector is available.

Do you have a metal desk with magnetic attachments by any chance?

sand prism
sand prism
verbal mural
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can u turn off tachyon and turn off rgb

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and test

sand prism
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Tried this, 1K or 8K polling or even tachyon mode or debounce filter doesn’t solve this behavior

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And I highly doubt that I’m receiving 2 defective PCBs in a row tbh ^^

sage cave
sand prism
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Also before anyone asks: the JST connector is correctly seated and all the way in :)

sand prism
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its really just random

image.png
verbal mural
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ya power related would be my assumption

sage cave
sand prism
sage cave
sand prism
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nope, couldnt even do a screenshot because of the inputs. Did a reconnect but this doesnt solved it

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now like before with the beta firmware

image.png
verbal mural
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its all the same keys?

sage cave
sand prism
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I think im done, this is the second module man. This is frustrating ;(

verbal mural
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yea shits rough

sand prism
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btw I also tried it with my Akko AstroAim Switches, but issue is the same, so idk. The Switches are totally fine tho

verbal mural
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yea switches dont affect issues like this

sand prism
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and your assummtion like power related cant be the issue, like I tried different ports & different cables

verbal mural
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power related is the most common

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for when it looks like this

sand prism
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mh sadly not in my case lol

verbal mural
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but the hardware having issues is another problem yea

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man thats unlucky, i hope u get a speedy resolution, gl

sand prism
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thank you for the help <3

sand prism
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Quick update regarding this case:

support told me that I received a replacement module from the same batch and was manufactured in the same week as my previous defective module which I returned, and they are aware that some modules have had this issue.

Damn this is unlucky xd