#wootility v5.2.4 bricked my keyboard

1 messages · Page 1 of 1 (latest)

opal saffron
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leds wont come on switched usb c cables. wootilit doesnt recognize any device

fossil kelpBOT
# opal saffron leds wont come on switched usb c cables. wootilit doesnt recognize any device

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astral carbon
opal saffron
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communication with the device timed out

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no led when holding bottom right fn and backspace and replugging

opal saffron
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60 he v2

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update: didn't do anything different but repeat it a few times the same way. Now have default rainbow leds.

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have lights on the physical keyboard and keys work but I cannot save a profile and I am getting an error

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fully resolved with a quick disconnect and reconnect I think I'm all set thank you