#Singular Key not registering when using Shift modifier

1 messages · Page 1 of 1 (latest)

sweet tundra
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Hello, when I hold down shift and try to use my (R) key it does not output anything. However when I input (r) on its own without shift it works it just wont work when holding down Shift. This doesn't happen with any other keys and I have reset my Wooting profiles and its still happening. Any ideas?

waxen dockBOT
# sweet tundra Hello, when I hold down shift and try to use my (R) key it does not output anyth...

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north tundra
#

There's probably a program running that is using Shift+R as a hotkey