#keyboard issue

1 messages · Page 1 of 1 (latest)

river thistle
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I have a problem with my Wooting keyboard. When I press WASD, I eventually get a bug where, for example, when I release D, the character keeps moving. The same thing happens with other keys, such as crouching or shifting. Sometimes when I press W, the character keeps moving forward even after I release the key.

warm shardBOT
# river thistle I have a problem with my Wooting keyboard. When I press WASD, I eventually get a...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
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tribal wren
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Is this the 80he?

zealous plume
river thistle
river thistle
torpid cove
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Please don't share your serial number publicly. 🙂

river thistle
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oh sry

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but why?

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i did an upsate and now it s going well i gonna update u in 2 h

river thistle
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Is the cable I received with it stronger than a normal USB-C cable, or does it not matter if I replace it?

tribal wren
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they all have different ratings

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i needs to be usb 2.0 or above i think and not longer than 2m

river thistle
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ok