#keyboard still thinks im pressing down left shift and left control

1 messages · Page 1 of 1 (latest)

thorn willow
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idk why son

earnest wigeonBOT
# thorn willow idk why son

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thorn willow
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ik it might be like dust or hair or crumbs under neath it but i just wanna know what to do to fix it so i dont ruin my shit

brazen meteor
thorn willow
elder olive
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Besides some slight bumps at the end of the press, the keyboard looks fine

As 2 keys are affected, it may be a Windows issue, for example

  • Windows Sticky Keys
  • Windows Filter Keys
    causing the issue

You can attempt to disable this by going to
Right-clicking the Windows Start icon > Settings > Accessibility > Keyboard > Disable

#

otherwise it may be some third party software causing issues witch finding the cause is a bit more tricky

thorn willow
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it didnt fix it

elder olive
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In that case, best to try
https://config.qmk.fm/#/test

It will show the press/release events of the key so you can double-check if it is detected or not.
You can also have the analog monitor on the right to see when it doesn’t detect, if the keyboard has any strange behavior.

Otherwise, if the keyboard looks fine, finding the cause is the hard part. You may need to launch into Windows Safe Mode to disable all non-Windows applications and see if this traces back to random software causing the issue.

(If this shows results, try disabling software that launches on startup to narrow it down)

For references below is a list of software that has caused issues in the past (dose not include all software just a references)

  • Key combination
    Samsung Magician:Ctrl + W     
    Nvidia Instant Replay:Ctrl + Z     
    AMD Adrenaline:Alt + R |Alt + Z |Ctrl + Shift + O    
    TRYX - Kanali:ALT + Q   
    Razer Synapse: Shift + Spacebar     
    Microsoft Edge:Left Alt + Shift + S    
    Browser - Arc: Ctrl + Shift + A
    WeChat - Alt + A

  • individual keys
    Track IR: F6  |F7 |F8   
    Wallpaper Engine: UP-Arrow     
    NVIDIA Instant Replay: ] |ALT | Z  
    VLC: R-Arrow     
    Razer Synapse:W |A |S |D |Shift |all  
    Steel series software: W  
    Steam: Shift   
    Trio Office: Docx & XLSX Editor: C  
    EVGA Precision X1 A

  • other software
    Auto Hot Key
    Wootomation
    Alienware monitor software
    Epic
    OBS

QMK Configurator

QMK Configurator is an online tool used for easily creating firmware files for keyboards supported in qmk_firmware

thorn willow
elder olive
#

that is just to double check if the key is detected in other applications

and how it is being detected

For example a keyboard will send a "Press/down" event when the key is pressed
and a "release/up" event when it is no longer being pressed

you can see if of those two events if one is missing when the issue occures

(been some cases where the Press is missing while the release is fine )

image.png
thorn willow
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i fully wiped my computer and nothin happened

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(i was planning on wiping my computer anyway)

elder olive
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well that is strange...
just to double check in the earlier video it looked like you had "RT-Display" enabled to show when the key is press/release

this shows when the press/release events are sent from the keyboard (witch was one of the reason i assume the system was the cause) dose this react correclty when the issue occures (wish to double check)

thorn willow
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this is what it shows

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idk if that is what u want

elder olive
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that shows the key is detected
so not sure what is going

thorn willow
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i didnt tell u this either but my window key was also doing the same and before i did all this it started working again

elder olive
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So the big point right now is that the keyboard seems to be working fine, at least during the tests and the footage, so I am not entirely sure which direction to go next. Either check the keyboard (PCB) for visible issues or focus on system-related causes.

Could you leave RT-Display enabled for a while and, when the problem occurs, check if the keyboard is reacting correctly or not?

thorn willow
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ok just to check what does rt display mean

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i might try the pcb but i dont know what to look for

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i fixed it

elder olive
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it is RGB effect

image_l3.png
thorn willow
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i think

elder olive
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??

thorn willow
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ok nvm lmao

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it seems to working now? i turned rapid trigger on them and now when i lift them up it turns red. Plus it seems like its working in game aswell

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idk it seems to be working

elder olive
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a mystery...

thorn willow
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lmao