Connection port issue

[copper bridge]

I just received my Wooting He60V2. Is this normal?

[stray fable]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
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Basic Troubleshooting

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Possible Problems During Shipping (with Solutions)

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[quaint shell]

Pull it out, push it back in. It's gotten a bit loose in shipping.

[copper bridge]

Yes, that's what I did, but I didn't know if it was an isolated issue or a common one.

Thanks

[grizzled stratus]

as its just friction fit this will prob happen and theres no really good way to prevent this

[copper bridge]

Ok ok 👌🏼

[honest kettle]

so is it normal for it to feel like the keyboard kind of shifts withing the plate sometimes? is this a defect or just fine, sometimes keys will feel more stuck until i push the usb a little, it seems to loosen up

[grizzled stratus]

@honest kettle make a new thread cause thats not related to this post at all (at least from my initial thinking on it)