Spacebar stabilizer housing clips broken

[rapid edge]

Hiii so I recently got a wooting 2 he and when I was removing the spacebar keycap the little clips on the sides broke off for some reason. Is this something I should be concerned about?

[molten abyss]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[junior hemlock]

Mostly two things can happen

• The spacebar may wobble more than normal
• If the spacebar is pressed off-center, it could cause the keycap to tilt and not reach the full range

Best to send a ticket and include the pictures you have already taken, and we can send a replacement to get you sorted

https://wooting.io/support?category=8&issue=50

[rapid edge]

Alrighty that sounds good thank youuuuu!! I wasn't expecting it to break since it's new