brazen cloud
I needed to update my keyboard’s firmware and was doing it through Web Utility V5, but right in the middle of the process the power went out. Now my keyboard no longer has firmware. It appears in Wooting Store, and I need help so you can provide me with the firmware to install it on the keyboard, since Wooting Web no longer detects it.
i need help pls i need de .bin to install the firmware manually again iin my kb
tall meteorBOT
I needed to update my keyboard’s firmware and was doing it through Web Utility V...
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brazen cloud
sharp vessel
the restore downloads the firmware
anyway does device manager even show the wooting restore device?
brazen cloud
yes it shows
oblique condor
yes it shows
Wooting restore detected..
could you follow the steps below and see if it has the drivers needed to commutate with wootility (maybe windows did not assign these correctly)
oblique condor
yea that looks wrong... can you Right click "wooting restore" plug icon and "uninstall" this should remove the other driver
and replug the device and see if this matchs the image
sharp vessel
wonder how it sometimes installs the wrong driver
brazen cloud
now is like this\
oblique condor
Either Windows “Plug and Play” dun goofed, which can happen if a communication issue occurs during the initial setup
or that third party software alters/changes the windows generic drivers (witch can be from zadig for example
in this case it doesn't get assigned correctly after a reinstall so i assume third party software inertances
brazen cloud
i already try zadig
oblique condor
uhhh..... that most likly the cause of the issue then
brazen cloud
i try it because nothing else can help me and it dosent appear with anything
oblique condor
can you lunch the software and try to revert the changes it has made
then restart the system
and attempt the steps to force the drivers to be reassigned
otherwise will need to do a mannaul driver assignment as a work around
brazen cloud
okey ill try it, sorry for my English, I speak Spanish. I'm from Costa Rica.
Thank you very much. I was finally able to fix it. Yes, it was Zadig. What I did was completely uninstall the drivers it had installed, including removing them through Command Prompt running as administrator. After that, I restarted the PC, reconnected the keyboard, followed the steps in WooTility Web, and now it shows up correctly.
oblique condor
No problem. 🙂
We seem to be getting more people using that software out of curiosity. Where did you read that it should be installed?
brazen cloud
The first thing I did was try to do it through Wootility, but Wootility wouldn’t detect it in any way no matter how much I tried. Then ChatGPT helped me and suggested that by installing Zadig and QMK Toolbox I might be able to install some software so the keyboard would at least be detected and then install the firmware afterwards. But it seems that didn’t work. However, after unplugging it and doing what you told me on Discord and completely deleting the drivers, that’s what helped it be detected again.
sharp vessel
of course it was AI
