I was supposed to receive my wooting he v2 split space bar on the 30 through usps i got the notification there was insufficient address and returning to sender then it changed to delivered to mailbox 12 minutes laters i was at my mailbox waiting for it to arrive and there was nothing i also ordered on the 21st. Is there anyway to go about this.
#Delivered but not here
trim creek
trim idolBOT
I was supposed to receive my wooting he v2 split space bar on the 30 through usp...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
sage mural
You'll have to get in touch with customer support.