Your card was declined. Try again or use a different payment method.

[dusky totem]

But I paid this card some months ago.

[tropic solstice]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[dusky totem]

It is card one of Belarus bank. In November all was fine. Bank now does not see payment request. Stupid shopify just reject card.

Looks like Shopify ban card by card from Belarus. Previous orders I paid via another bank. One order fine, next - card reject. I try another, current bank card and payment was a success. Now the same situation. But I don't have one more bank cards.

[scarlet lagoon]

No one can help you with this here. This is not customer support.
Contact your bank for more information about the failed payment attempt.

[dusky totem]

Bank has no payment request, So problem from Shopify side.