hey there. I bought the new WOOTHING 60HE V2 Module, and the silicone plug was missing. I was scared the PCB might be damaged so i emailed them for a replacement. And now they sent me TWO PCBs and telling me to return one of them. And I called DHL to return it but they said I will have pay for the shipping. What? So I asked them for a label and its taking days for them just to reply ONE EMAIL. I bought the first module on the 5th dude, and now its the 26th. I'm just trying to use a WOOTING keyboard because I like it this much and this is what I get for spending more than 300 euros. Really, WOOTING team please do better than this. I'm just trying to play my games with a WOOTING. And hey I'm not even trying to sound rude at all. I'm just being brutally honest.
Thanks for reading
#Honest review about the support team
lunar dune
sacred heath
hey there. I bought the new WOOTHING 60HE V2 Module, and the silicone plug was m...
Well if you get return label for that return it should be free i think
lunar dune
Well if you get return label for that return it should be free i think
ive been waiting for it for 3 days. last time it took 2 hour. what is going on😭
sacred heath
ive been waiting for it for 3 days. last time it took 2 hour. what is going on😭
They do not work in weekends
lunar dune
Bruh💔 now im lowkey panicking. I got 2 modules🙏🙏
lunar dune
They do not work in weekends
But why does it take so long for them to reply?
sacred heath
But why does it take so long for them to reply?
They are usually quick though you got estimate in email
rapid bear
Bruh💔 now im lowkey panicking. I got 2 modules🙏🙏
Why are you panicking?
It's their loss if they don't provide a label
So take a deep breath and enjoy some gaming
lunar dune
They are usually quick though you got estimate in email
I’ll see