#double clicking keys, showing kkey actuation without any

1 messages · Page 1 of 1 (latest)

maiden skiff
#

i think i have the v2 og, is this the one with the screw in stabs?

video showcases the problem, the keyboard is always experiencing input for some reason even if there isn't any.

even if i hold the key down a bit, the actuation in mm doesn't stay, it jumps around, so this means i can keep the key held at the 1.2mm actuation point in my case and it will begin to spam keypresses

sullen rockBOT
# maiden skiff i think i have the v2 og, is this the one with the screw in stabs? video showca...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

maiden skiff
#

happpens on every key

#

and you can see when i hit the actuation of 1.2mm here it spams the kkkkkkeyypress

#

this makes my gaming profile unuseable

#

i am uusing gateron jade switches, which i have selected in the switch selector, but i dont think this is rellated to the issue as i can set it back kto the lekker or whatever is default and the issue still occurs

#

debounce filter iss off,, but is not related to this issue, i can toggle thaat on and off without it affecting the bug

sullen fern
#

Have you tried replugging the keyboard?

maiden skiff
#

yes of course it's the first thing i tried

sullen fern
#

You never mentioned it :)
How's the keyboard connected to your PC?

lofty monolith
#

Apperantly we all have the same issue

maiden skiff
sullen fern
sullen fern
maiden skiff
#

oh you're right i haven't tried the included cable, but i am using a cable that has been working without this probllem for over 1.5 years now

#

give me one moment let me test

lofty monolith
#

I bought new aftermarket cable today,it is stable for now

maiden skiff
#

actually i just tried the one usb2 port on my pc and it works now? thats weird

#

hmm wtf

lofty monolith
#

I think bcs un/repluging keyboard resets it.For me,the problem keeps coming back after some time.

sullen fern
maiden skiff
#

hmm, my mouse isi 8khz capable but im onnly runnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnningn it at 1khz (just checked alsso)

#

official cable shows same symptoms

sullen fern
maiden skiff
#

i just switched the port my mouse dongle and keyboard were connected to, that fixed it

#

now im unsure whether that port on my motherboard is just cursed

#

and i hope my mouse is ok then but not sure how to test that

maiden skiff
#

oh and i just found out its specific to tachyon mode

usb2, tachyon mode on / off - works
usb3 og port, tachyon mode on - doesn't work
usb3 og port, tachyon mode off - works
usb3 swapped with mouse dongle, tachyon mode on - works

sullen fern
#

So your keyboard wasn't getting stable power, likely because you had the mouse and the keyboard on the same USB controller, and when you plugged it into a USB 2.0 port (different controller) that seems to fix the issue.

maiden skiff
#

thats my motherboard manual, i had it connected to both ports in 8 which both had the problem, 6 is the usb2 which worked, 9 was the usb3 which worked, assuming its wired directly to the cpu then or something

maiden skiff
#

the ones which offer more "performance" but are so marginal its not worth quartering your battery life over

sullen fern