#80HE not being read by computer

1 messages · Page 1 of 1 (latest)

viscid sluice
#

i left for work and had a electrical surge. my motherboard and psu got fried, and my wooting wont work now. I can get it into restore mode and the leds on but i cannot get it to be recognized by wootility. ive tried everything ive found online.

faint runeBOT
# viscid sluice i left for work and had a electrical surge. my motherboard and psu got fried, an...

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stoic matrix
#
  1. Unscrew all the screws on the bottom of the case (you'll need PH1 screwdriver)
  2. Remove the top case
  3. Lift the module
    4.Push both ends of the JST cable into the PCB/USB daughterboard connectors
  4. Reassemble the keyboard