Wooting 80 he delivery

[idle vortex]

So I've ordered the 80 he a week ago. It says it will be delivered between the 11th-21st of February because they're out of stock. But when i check the wooting website it says they're in stock. Can anyone help?

[short minnow]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
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Place it on hold via the Wooting Hub!

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[inland owl]

I'mma need that order number to look up why. You can share it here safely. Only us staff members can use it for anything.

[idle vortex]

Oh okay its EU397322H

[inland owl]

Hmm yeah there's definitely a miscount somewhere. According to the storefront they are in stock, but when I look internally they aren't. I've passed this on for further investigation.

[idle vortex]

So the keyboard will come short or dont you know?

[inland owl]

All I can see, is that something is wrong. For more information we'll have to wait till the people working logistics get back to me.

[idle vortex]

Okay thank you so much! I really cant wait till my keyboard arrives really appreciate the help!