Hello I just received the wooting 60 HE+ and in fact the problem is that I ordered the keys in PBT with the triple space bar but when I opened my package I realized that in fact They are completely useless for the keyboard and that we would have to take the V2 version so I wanted to make a request for return of products and refund but I can't I have an error message as soon as I validate…
#I can’t request a refund
signal wigeon
feral haloBOT
Hello I just received the wooting 60 HE+ and in fact the problem is that I order...
Thanks for posting your support request!
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modest trench
Look in the rest of the kit of keycaps you received. The ones you need are there.
Or did you mean to order the 60HEv2 with a split design?
signal wigeon
Yep i want to buy for the split design
modest trench
Reach out to support via the links above for a return.
signal wigeon
I have already made the request but the problem is that I have this message when I want to validate
modest trench
I see. I've passed this onto our team for investigation. Hopefully should be a quick fix.
signal wigeon
Thanks