#RGB Effects Bug or Damaged Product?

1 messages · Page 1 of 1 (latest)

valid stirrup
#

I was messing with the rgb on my module v2 and noticed the LED displayed a purple Hue almost like a filter over the LED, White would be purple, Yellow comes out red and Green turns blue.

tawny ravineBOT
# valid stirrup I was messing with the rgb on my module v2 and noticed the LED displayed a purpl...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

pearl oasis
#

Bad LED. Could be bad factory calibration or defected. I'm having the same problem. Some keys are noticeably more pink than others, when set to white. I got a replacement PCB, but it was the same on a new one, just on different keys.

graceful tartan
pearl oasis
#

I have. Got a new PCB, swapped it and it was the same, just different keys.

#

I know you cannot achieve a perfect white without RGB-W and it will always have a little pink tone to it, but there is a visible difference on some keys, that are just noticeably more pink

graceful tartan
#

they dont have a balance issue. if you read their post it does the entire wrong color

#

unless your pcb also gives you red when you set it to yellow this isnt the same issue

pearl oasis
#

Don't you think it could be the same cause, led bin information?

graceful tartan
#

no

pearl oasis
#

oh okay

graceful tartan
#

getting blue out of green with RGB is not a bin issue

#

yellow would be red+green, green should thus work so getting blue from green is definitely some led addressing issue or RGB LED defect

#

the binning usually results in slightly too much red in most cases which would just shift all other colors to also have slightly too much red

pearl oasis
#

could binning be "updated" with firmware somehow later on, or is this a factory process and therefore permanent?

graceful tartan
graceful tartan
pearl oasis
#

yeah i'm trying this atm hahaha. So in his case it could be a single dead diode on led if i understand correctly? R G or B in this case, right?

graceful tartan
#

prob

#

easiest test is setting it to pure red, green and blue and seeing what happens. (adjusted via the color fields not the 2d color map)

pearl oasis
#

in my case I couldn't see the difference if I set everything to blue, red, or green, just on white I have a couple randoms being way more pink.

graceful tartan
#

yes i mean the dead diode with that