#Brand New Wooting 80HE Spamming Random Keys

1 messages · Page 1 of 1 (latest)

unkempt star
#

got my Wooting today, I've attemped to swap through different ports, every time I swap to Rapid Mode the Accuation Point goes crazy sending random keys, sometimes more than one key at a time.

It'll even happen on the default profile, " Typing Profile " in which the Acuation Point is fluttering back and fourth.

I've been reading through other posts, unplugged and waited, replugged and waited before touching the keyboard, however after a few seconds if not minutes it begin to freak out again.

It began happen just not writing this 2 minute read of spamming " 9,F,D " or any other chars it decides

Wootility_WsyF0FwXSZ.gif
brisk burrowBOT
# unkempt star got my Wooting today, I've attemped to swap through different ports, every time ...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

cloud token
#

Is the keyboard plugged directly into the motherboard using the included cable?
Do you have metal desk with magnetic attachments by any chance?

unkempt star
#

It's connected to the motherboard through the included cable and no I do not have a metal desk with any sort of magnetic attachments

#

It's odd as it stopped for a while, then started on a random key again and now it seems ok again for as long as that might last

#

well, I just jinxed it haha.

cloud token
#

Hmm, does the keyboard ever disconnect and reconnect on its own? For example when you move it, press keys on the left side of it near the USB port or wiggle the cable?

unkempt star
#

Nope, not had any of these issues

cloud token
unkempt star
#

I've updated to that firmware now, I'll let you know if I have the issue or not

#

Yes, it's still happening even on the beta

#

It stopped, may have been a one off, unsure.. will post again shortly

unkempt star
#

Started to happen again, just booted windows and after 5 minutes it's kicked off again

west mortar
#

Not sure it's fix anything

#

I wanted to get a wooting to have no issues like that but Ig it happens to every keyboard but at least u r assisted a good bit

#

Good luck fixing it

bold bramble
#

if u have not

#

id reccomend trying different cables and a different device if u can

#

usually very small fluctuating actuations are power related issues

west mortar
#

I'm getting scared of buying an 80he with all these posts of ppl having issues😭

unkempt star
#

I've tried to restore, did not help I'll try another cable & device and see if it happens there also

west mortar
bold bramble
west mortar
unkempt star
#

wont be able to test on another device for a handful hours, is there anyway that I can check otherwise if it's a power issue?

bold bramble
#

anyways u should send a support ticket

glass crystal
#

Try to remove usb a connector ans use usb c