To sum up, I had an update with my Wooting keyboard and I forced the update to stop, and my keyboard stopped working instantly. I think the firmware is broken, but I don't know how to fix it. I already tried to reset it by pressing Fn and the Delete key, but nothing happened.
#filmware problem
scenic forum
hard mapleBOT
To sum up, I had an update with my Wooting keyboard and I forced the update to s...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
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- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
fallen sedge
scenic forum
However, the keyboard is not detected via Wooting, but it is detected on my PC. Therefore, I cannot even access the website.
fallen sedge
Did you try it via the "Try out Wootility" button as shown in the screenshot?
scenic forum
Yes, I've already tried it.
fallen sedge
What happens?
scenic forum
nothing
fallen sedge
As in?
