#New update!is su

1 messages · Page 1 of 1 (latest)

clever sparrow
#

I ran into a problem when I updated to the latest firmware. After the update, the keyboard completely turned off and stopped working. I tried all the suggested solutions and searched online, but nothing worked. I’d really appreciate a response as soon as possible.

inner karmaBOT
# clever sparrow I ran into a problem when I updated to the latest firmware. After the update, th...

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