#Wooting 80HE spamming keys on Windows boot, only fixed by re-plugging

1 messages · Page 1 of 1 (latest)

hollow wolf
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Every time I boot into Windows, my 80HE spams a key, like "\\\\\\\\\\" for example, until I replug the keyboard. I don't have magnetic objects near the keyboard and I have already done a restore/reset to no avail.

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stable notchBOT
# hollow wolf Every time I boot into Windows, my 80HE spams a key, like "\\\\\\\\\\\\\\\\\\\\"...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
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toxic arch
hollow wolf
#

Stock cable, tachyon mode on, brightness at 70%

Granted it hasn't happened to me today so I can't really tell if something was touching the keyboard during startup but if it happens again we'll see ThonkingBird

toxic arch
hollow wolf
#

yep

vale moat
#

I am experiencing the same thing, it only stopped when I turned off tachyon mode

toxic arch
hollow wolf
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So it happened again, this time it was spamming right shift :
Didn't go away until I pressed right shift. This time I'm sure I wasn't holding that key down on startup 🤷

hollow wolf
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Also worth mentioning that this only started when I updated the firmware to latest

wary tapir
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same thing happening to me also

fathom hedge
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Ig beta firmware is fried

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Ivm getting scared of buying an 80he ngl😭

toxic arch
#

Same for you as well @wary tapir

azure notch
#

could you attempt to use the "AOE" effect to see how the sensors are reacting on power up and record a video of this

The aoe effect will glow depending on how far the switch is pressed (similar to the https://analog-monitor.wootility.io/ tool)

To enable the RGB effect “AOE” you can use one of the Two Methods

Method one:
Importing the already created "(Test Profile) AOE " into wootility

  1. Select "My Profile"
  2. Press "Import Profile"
  3. (Copy/Paste) the Code for your device:
    60HE/Two HE - 91a99fc23c5ad0d1e9273265108f8ea47520
    80HE - 6e61f5876c064029b051d4476e72d1feefe6
  4. Press "Import"
  5. Select the newly imported Profile "(Test profile) AOE"

Method Two:
To manually create or enable the effect, you can do the following:

  1. Select the "RGB Effect" Tab
  2. Under "Effect layers", add or change the current effect to "AOE"
  3. Set the "Base Brightness to 0%"
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hollow wolf
#

Tried this and nothing lit up during boot. Unfortunately in the process I broke it more :(. I made it break every time I would switch back to a tachyon mode profile. Gonna upload a video in a second

#

From the looks of it its two random keys that start getting held down every time I switch to a tachyon mode profile

azure notch
#

For the profile you switch to can you provid the profile code

  • wish to check if tachyon is enable/disabled
hollow wolf
#

54bb8a654fe2e2fcb75fc1381ce136d50861

azure notch
#

Thankls

#

The keyboard default profile (that loads on start up)

is that The profile code you provided?

also could you set the AOE profile as "Default" profile and restart the system
wish to check if this relates to having tachyon mode enabled on start up

hollow wolf
#

I set the aoe profile to default when I was testing

azure notch
#

Thanks hmm

radiant junco
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Same question here, seems it does not depend on switch itself:

#

also today it is "2", yesterday I've seen L-CTRL doing same thing

#

And this is what I see after reconnect / power cycle and this noise is fixed with pressing "2" one time:

azure notch
#

@radiant junco best to make a new post
also to check is this issue for you limited to start up or this happens all the time?

radiant junco
#

I would say it is kind of random, but definitely happens with tachyon mode. And usually fixed with reconnecting keyboard couple of times.

#

another reconnect, I can see noise without tachyon mode:

But no noise in tachyon mode.
Because this problem is so inconsistent, I don't personally think it's a hardware problem, but probably firmware issue?

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azure notch
azure notch
hollow wolf
#

on newest firmware btw

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azure notch
# hollow wolf on newest firmware btw

We have a test build for this issue.
Can you give this a try and see if this resolves the problem?

  1. Use this link https://beta.wootility.io/?test-builds=true (this URL has Test builds enabled)
  2. Click on "Settings"
  3. Select "Updates"
  4. Select "Your keyboard"
  5. Press "Get Test Firmware"
  6. Press "Select Test Build"
    7. Select "v.2.12.5+pcboot.0"
  7. Select ""V2.11.0+rollback"
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Wootility Web

Instantly edit your Wooting keyboard profiles and colors from the browser.

hollow wolf
#

sorry been busy ill lyk when i get to it. though strangely my keyboard hasnt had the issue again in the past week or so. will try to replicate it later today

azure notch
#

No rush on this and if anything thanks taking the time to try the test build

if you do have issue you can also rollback the firmware "V2.11.0+rollback" as well

open bluff
toxic arch
azure notch
#

An update from those that have tested this test build seems to not help

for now i recommend to rollback the firmware to 2.11. while we work on a new test build
(note this may be tied to tachyon mode if enabled on default profile so may also help disabling this for default profile)

open bluff
open bluff
#

i feel like it is now worse

#

it even gets me to my bios menu when booting up, i am currently having to fully unplug the cable in onder for it to have a chance to boot normally

toxic arch
azure notch
#
  1. Use this link https://wootility.io/?test-builds=true (this URL has Test builds enabled)
  2. Click on "Settings"
  3. Select "Updates"
  4. Select "Your keyboard"
  5. Press "Get Test Firmware"
  6. Press "Select Test Build"
    7. Select "v.2.12.5+pcboot.0"
  7. Select ""V2.11.0+rollback"

revised the guide as the test build has issues

Wootility Web

Instantly edit your Wooting keyboard profiles and colors from the browser.

open bluff
open bluff
open bluff
#

As for today issue still continues

open bluff
#

had to double check since the issue is persistent still

azure notch
open bluff
#

installed

#

ill keep you guys posted for the following days

jagged meadow
#

adding my message that i placed in chat recently:

Can anyone tell me if just recently a new bug is according that your number 1 key will literally spam the button a shitload when your keyboard turns on with your PC? I dont think this is water related because I can just unplug it replug it in and it stops. It does even stop without unplugging it but it take like a min or two. I noticed this started happening after updating my 80he from a super old firmware to the latest.

Wooting 80HE
Layout: ANSI
Firmware: v2.12.5
Serial number: *
Chip: ARM
State: Connected

I just did a keyboard reset. Will see if that will work. No idea. It only seems to happen when I am starting up my computer for the first time of the day.

edit: I see there is a test build, I rather not test anything just let me know when its fixed lol. Just letting ya'll know its happening to me as well.

azure notch
open bluff
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still having this issue so far

open bluff
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issue persist

azure notch