#60HE v2 - Spamming random keys
1 messages · Page 1 of 1 (latest)
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!

How's the keyboard connected to your PC?
Usb - usc unless im bein dumb
Is it plugged directly into the motherboard using the included USB cable?
yes it indeed is
Try other port
still spamming other random keys for now
To make sure you don't have a metal desk right? Like Secretlab Magnus Pro
nope my desk im using is not made of metal
Anything magnetic near the keyboard?
nothing on my desk at all other than mouse right now
Can you try using a different cable and plugging the keyboard into a different USB port, farther away from the current one?
If the issue persists, try restoring the keyboard: Unplug the keyboard, then hold the top-right and the bottom-right keys. While holding them, plug the keyboard back in. After that, press 'Reset Device' in Wootility > Help > Troubleshoot
60HE v2 - Spamming random keys
@late junco i have also been noticing phantom inputs (i play valorant :/)
wooting troubleshoot , unplugging and different usb port doesnt fix this issue for me specifically
Having a similar issue where the buttons are going crazy (specifically backspace)
I reset the entire thing and it seems fine atm but that's for now
same problem ..
💔
Hi any updates on this? also experiencing this issue, very frustrating, For me it only happens when I am using the rapid profile while in a game/match like marvel rivals, I don't have anything fancy in that profile, mostly the defaults with the added Rappy snappy, using the port type c directly into my mother board, and using the stock wooting cable that came with the keyboard. Not sure if this is a coincidence but I did not used to have this issue until I recently updated versions. I don't have this issue when I switch back to the default typing profile, I can game on that one/ it stops the random keypresses