#Wootility Error/Won't Open

1 messages · Page 1 of 1 (latest)

humble steppe
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I've restarted my computer twice now and Wootility still wont work, any ideas y'all?

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# humble steppe I've restarted my computer twice now and Wootility still wont work, any ideas y'...

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vague sinew
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have you tried clearing the cache for the site?

humble steppe
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i just got a cord thatll work with my setup for my UwU and i was wanting to set it up and then i got this error message. Tragic sadge

vague sinew
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might need to clear all site data not just cache

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so cookies and local storage as well

humble steppe
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okay, let me try that ill keep u posted

vague sinew
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no not that

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actually

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it might

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idk if local storage is included in the middle checkbox

humble steppe
vague sinew
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and you could have done this just for wootility and not for all your browsing data

humble steppe
vague sinew
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this is what im worried about

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(this is from the devtools ctrl+shift+i)

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as you can see its where wootility stores all the data like profiles etc so they survive browser restarts etc

humble steppe
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i have no clue how to get to that

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wait

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this is what my screen is looking like, i dont know where that tab is youre on is at

vague sinew
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its application or memory in chrome

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i took the screenshot in firefox

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but same principals

humble steppe
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ah

vague sinew
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you can just right click the website name under local storage and then clear it in one go

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this is from chrome now

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this ofc means if you had profiles inactive they are gone as well

humble steppe
vague sinew
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then its empty

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or hm

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i wonder if it also doesnt load it if you get the error page

humble steppe
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this is whats its saying storage wise, like how much its using or whatever

vague sinew
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do you have any extensions in the browser?

humble steppe
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i dont believe so

vague sinew
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like STATUS_ACCESS_VIOLATION would mean the browser tries to access ram on your pc it shouldnt access

vague sinew
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might try disabling them all to see if anything changes at all (on wootility.io that is)

humble steppe
vague sinew
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it means windows blocked google chrome from accessing ram memory its not supposed to have access to

humble steppe
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everything is turned off, no dice

vague sinew
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programs tell your operating system how much memory they need and they can only access that memory normally

vague sinew
humble steppe
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i havent had any notifications saying that the browser needed any sort of updates, so yeah im sure it is

vague sinew
humble steppe
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nothin

vague sinew
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huh

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@karmic umbra have you seen similar issues before?

karmic umbra
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the one we saw internally was on linux with super old chrome

humble steppe
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oh god i get to name the disease 😭

vague sinew
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can you send a screenshot of your browser version? its under help in the menu

karmic umbra
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but that one was not quite access violation, it was straight up a segfault

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access violation is weirder

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does any other website show this?

humble steppe
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i ve only ever run into this with Wootility

karmic umbra
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have you tried in edge?

humble steppe
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i havent, no

karmic umbra
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it would also be quite useful if you check if the browser console has any information

vague sinew
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oh diogo with the smart thinking

karmic umbra
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atp i just want to know if it's a hardware/driver or similar low level issue

humble steppe
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im still trying to find the browser versino

karmic umbra
humble steppe
karmic umbra
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yeah thats it

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update chrome

vague sinew
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why is google throwing an error usually from windows update

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lol

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prob best to uninstall and reinstall chrome

humble steppe
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okay, cool cool

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ill try that and then get back to yall

karmic umbra
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you can prob install over it

vague sinew
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i mean they already cleared browser data so nothing to lose

karmic umbra
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ah

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then yeah

vague sinew
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except extensions but they screenshotted those

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so id just uninstall to be safe

humble steppe
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EVERYTHING WORKS!!!

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Thank you guys!