key presses when im not pressing anything

[zinc sinew]

so i just started having this issue today after i took a switch out i plugged it back in and suddenly it says its constantly being pressed and nothing is working properly anymore idk what is going on.

[normal bronze]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[fading mango]

try updating to beta software version and resetting your keyboard

[zinc sinew]

ok

it literally just fixed itself before i updated ok that was so bizarre. il try that if it happens again though thanks.

[fading mango]

i had that issue and it fixed somehow after few days byitself. Updating and resetting was not helping me xd

[zinc sinew]

yeah idk what happened i just replugged the cord and pushed on the switches and its back

[fading mango]

yeah, replugging was helping me, but only for a bit like half a day

[zinc sinew]

ok ill see how the rest of the day goes 😭 thanks for your help though

[tough tinsel]

same issue on wooting 80HE

[dense tulip]

it might mean that u accidentally pressed on that key while plugging it in the first time

so the keebs calibrated the accidentally pressed switch as unpressed

it recalibrates every time u turn it on

[wheat owl]

Are u on a magnetic desk? My secret labs desk did this to me back in the day and I bought a lil keyboard pad to resolve this issue. It sometime still happens, just gotta not move it after it’s plugged in.