storm bone
Keyboard keeps randomly restarting, It's been like this for months now, every minute or so it restarts
Things tried so far:
Different cable
Power settings
Wootility resets
Updates
Reversing the cable that connects the daughterboard with the female usb-c to the pcb
I don't know what's doing this and it's genuinely awful
novel gladeBOT
Keyboard keeps randomly restarting, It's been like this for months now, every mi...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
All of these types of requests need to be made via the Wooting Support Wizard!
storm bone
I think i need a new one of these
solar swift
I think i need a new one of these
Are both ends of the internal cable fully plugged into the daughterboard and PCB connectors?
Is the keyboard connected directly into the motherboard?
Have you tried a different USB cable and port? If you use USB-C port, try plugging it into a USB-A port with the included C to A dongle.
If the issue persists, it's best to reach out to Wooting support and wait for their response.
storm bone
yes, yes, and yes