Everytime i try to change anything i get this msg
#Cant save settings
trail summit
trail portalBOT
Everytime i try to change anything i get this msg
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
drowsy warren
What's your firmware version?
Do you have background service installed? If so, is it up to date?
Any RGB softwares running in the background that can interfere with Wootility's connection to the keyboard?
Artemis RGB
Asus Armoury Crate
L-Connect3
Open RGB
Project Aurora
Razer software
Signal RGB
Motiv Mix
Nano Leaf desktop app
drowsy warren
Try plugging the keyboard into a different USB port, also double check if the background service is up to date. If it is, try disabling Discord integration in background service settings.