I got a wooting uwu for Christmas and it won’t work properly
#My wooting uwu is not working
tranquil loom
undone ravineBOT
I got a wooting uwu for Christmas and it won’t work properly
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
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misty zealot
Can you go in Device Manager, click on 'View' > 'Devices by container', then expand Wooting UwU and take a screenshot
misty zealot
Looks like Windows didn't assign 'HID Keyboard Device' driver. Can you please try restarting your PC? Sometimes this gets resolved by a simple restart. If the restart doesn't help, try flushing the drivers https://help.wooting.io/article/173-how-to-flush-all-dead-registry-entries
misty zealot
@tranquil loom I don't accept DMs, if you have any questions, ask here 🙂
tranquil loom
oh well i think i messed it up are you able to call
misty zealot
No, I'm not
tranquil loom
oh
il send a video then
I don’t have any of these
Do I deleate the driver software or just uninstall
misty zealot
I don’t have any of these
Did you follow the article? Uninstalled all drivers associated with Wooting?
misty zealot
If you uninstalled the drivers which belong to the Wooting, restart PC, plug in your UwU and see if it works
tranquil loom
do i deleate driver software or just uninstall
misty zealot
Follow the article from step 1. You need to just uninstall, don't click on "Delete the driver software for this device"
tranquil loom
KK
is it normal when i uninstall the USB composite device it gets rid of the whole thing
bc in the article it says to uninstall all 3 sepretly
misty zealot
is it normal when i uninstall the USB composite device it gets rid of the whole ...
Yes, everything associated with Wooting should be uninstalled in Device Manager. After you're done, restart PC.
mighty plank
return it
tranquil loom
is there anything else i can do
mighty plank
is there anything else i can do
ye return it
mighty plank
flush the drivers
misty zealot
it didint work
Odd, if you've done everything correctly, flushing the drivers should've helped. Best to create a ticket and reach out to Wooting https://support.wooting.io