Delivery

[plucky dock]

I have a problem with wooting 80he , on site it s saying that is in stock (plastic version ansi) but after i bought it it s back ordered with eta 11-23 february 2026

[blissful crane]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

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Place it on hold via the Wooting Hub!

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[dense lagoon]

Did you just order the keyboard, or did you add other items that may not be in stock currently?

[plucky dock]

jst the keyboard

[dense lagoon]

The black plastic 80HE is showing back ordered (at least for me in the US). The ghost one is in stock though.

[plucky dock]

why does it show back ordered

[dense lagoon]

Because they don’t have enough

[plucky dock]

oh ok

[plucky dock]

for me it s in stock the one that i bought

[dense lagoon]

Ahh. Maybe it is for the EU warehouse. I know they had an issue with the computer system throwing off random dates with the 60hev2 launch. I’d just keep an eye out. If you’re really concerned, you could shoot them an email for clarification.

[plucky dock]

i did but i got no response yet

[dense lagoon]

Yeah it takes a few days. Especially with the holidays, new year, and it having been a weekend.

[vapid lily]

Hi, I had the same problem yesterday with the website saying that my keyboard was gonna be delivered in late February. This morning it’s looking fine again (the date switched back to January). I think it was just a bug bc Christmas time. Maybe u can check back ur order or wait a little bit ?

[plucky dock]

ye it s fixed rn thank you