I ordered the UWU wooting but want to cancel it. Ive submitted a request and the order was placed within 24 hours from now. It told me to put a hold but It doesnt give me the option to and doesn't let me cancel it. It says "The order has already been processed for fulfilment." I tried to refund the order but it also says since it hasnt been shipped out so I should try and cancel it. I've submitted a ticket and want to cancel it before it gets shipped out and get a refund. How long will it take for them to respond to my cancellation?
#Cancelling order
long verge
gleaming radishBOT
I ordered the UWU wooting but want to cancel it. Ive submitted a request and the...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
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solemn kraken
Yo bro i think you can put your order on hold so it doesn’t ship
long verge
how?
solemn kraken
wooting hub
long verge
where do I see the option to
solemn kraken
long verge
solemn kraken
it has already shipped
long verge
solemn kraken
its already shipped if you can’t cancel or put it on hold
long verge
they haven't sent me an email about shipping order or tracking
solemn kraken
give it a day or two
long verge
wdym?
solemn kraken
it’s at the shipment carrier but hasn’t shipped yet probably
long verge
damn, so what can I do if I dont want it anymore
solemn kraken
np
graceful dust
Bankai is slightly misunderstanding here.
Once an order is submitted to our fulfilment centers, we lose control of the order. It is not our company managing the order at that point.
Your order has been submitted, and thus we cannot do anything to it anymore. It is for all intents and purposes "out of our hands"
Once the fulfilment center ships the order, you receive tracking and may be able to refuse delivery ahead of time or on delivery. Kind of depends on the courier.
solemn kraken
Bankai is slightly misunderstanding here.
Once an order is submitted to our ful...
oh, thanks mansen
ill keep this in mind
solemn kraken
Bankai is slightly misunderstanding here.
Once an order is submitted to our ful...
IT WAS A MISINPUT, CALM DOWN, YOU CALM THE FUCK DOWN, IT WAS A MISINPUT
