#Delivery

1 messages · Page 1 of 1 (latest)

soft jacinth
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Merry Christmas Wooting Team!

I wonder when does the Wooting Support Team return to their work after the holidays as I assume they would be on break during Christmas and New Year. I would like to know when I'm expected to hear back from them in January.

I filed a ticket about delivery on the 22nd and would want to know when my shipping problem will be solved. I will leave my place in mid-January and I need to get the keyboard before then. Happy holidays everyone!

Best, jace

austere drumBOT
# soft jacinth Merry Christmas Wooting Team! I wonder when does the Wooting Support Team retur...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

cloud kindle
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Our Taiwan team is currently working as normal (so not weekends) as far as I understand. The rest of us are coming back on Monday. 🙂