#Wooting RGB + Tachyon mode
1 messages · Page 1 of 1 (latest)
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
- Cancel an order?
- Return/Refund an order?
- Get assistance with placing an order?
- Change the items in your order?
- Change your shipping address to a different country?
- Return a recent purchase?
- Get warranty support?
All of these types of requests need to be made via the Wooting Support Wizard!
Yeah you told me to make a community support or reach out to customer support
i forgot to reword it sorry
Haha my bad. It does sounds a bit of an inbetween a feature suggestion and asking if it's a bug and needing help 😄
Yeah I was zoned out when i reposted it my bad haha
Reworded it to make more sense
Maybe @lean crag knows if this is a bug or not, if he stumbles by Discord sometime over the holidays. 🙂
It's christmas + new year soon so I don't mind waiting a while for a response no need to rush <3
I also recall seeing someone mention their 100% brightness being removed on next power cycle, so they have to re-open Wootility every time they turn on their PC. Might be some new code causing fun issues 😄