60HEv2 won't update/restore | Wooting | Page 1

dusk owl Dec 22, 2025, 4:03 PM

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It keeps failing the update

woeful plazaBOT Dec 22, 2025, 4:03 PM

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dusk owl It keeps failing the update

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

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You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

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Place it on hold via the Wooting Hub!

Do you need to...

Cancel an order?
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dusk owl Dec 22, 2025, 4:05 PM

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Nope i wont to fix that

placid pecan Dec 22, 2025, 4:05 PM

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60HEv2 won't update/restore

dusk owl Dec 22, 2025, 4:12 PM

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cinder arch Dec 22, 2025, 4:17 PM

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Plug the keyboard into a different USB port on the back of your PC and try to restore one more time. If it fails again, use a different cable, if available.

dusk owl Dec 22, 2025, 4:17 PM

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In the begining the keyboard was working good

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Like half haur ago

cinder arch Dec 22, 2025, 4:19 PM

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Please try what I said above 🙂

#60HEv2 won't update/restore