#I didn't press any keys, but the key travel is still registered.

1 messages · Page 1 of 1 (latest)

upbeat nymph
#

The video below shows that I didn't press any keys but it still registered. Is this because I just updated the firmware, or is there a problem with my circuit board?

icy adderBOT
# upbeat nymph The video below shows that I didn't press any keys but it still registered. Is t...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

All of these types of requests need to be made via the Wooting Support Wizard!

upbeat nymph
coarse pewter
#

This has been happening to me to, I unplugged it and it stops for a while. It only effects my A key, I dont have anything magnetic near it aswell.

violet pumice
#

me too, i having it on my w and usually i unplug for some many times so that it would work, and i found out turning keyboard to 1600hz rate the problem would disappear....

upbeat nymph
tribal plover
#

i have kind of the same problem, but on a lot of keys. i even changed the actuation point from 0.1 to 0.2, maybe i need to go even higher, which i dont want to do. but this is annoying. sometimes i cant use my mouse properly because some key is being registered. i am on 8khz tho. you can change this under settings on the left hand side on the wootility. if you find a fix, post it here.

violet pumice
coarse pewter
#

Are u able to send a ss I couldnt find it

violet pumice
coarse pewter
#

dont got tht feature becausae I havae a 60He