My keyboard presses keys on its own, out of nowhere. I'm not touching it, and it starts typing the number 3 repeatedly, for example. This also happens with the menu, fn, etc.
what can i do?
#Wooting 60he + problem
abstract ridge
sacred cryptBOT
My keyboard presses keys on its own, out of nowhere. I'm not touching it, and it...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
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Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
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Possible Problems During Shipping (with Solutions)
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vital cedar
Update the firmware to the latest version.
abstract ridge
Update the firmware to the latest version.
i just did, and i found out that the problem is the tachyon mode, so what is next?
vital cedar
i just did, and i found out that the problem is the tachyon mode, so what is nex...
Are you using the included cable?
abstract ridge
yes
vital cedar
Plugged directly into the motherboard?
abstract ridge
yes
vital cedar
Try a different port, further away from the current one
abstract ridge
still the same
vital cedar
Try restoring the keyboard: Unplug your keyboard, then hold the top-right and the bottom-right keys. While holding them, plug the keyboard back in. After that, press 'Reset Device' in Wootility > Help > Troubleshoot
If the issue persists, contact Wooting https://support.wooting.io
abstract ridge
alr