leaden oriole
Hello whenver I am trying to change some settings in the wootility app, it constantly says there is an error when I try to save the profile to the keyboard. It doesn't happen all the time but very often it will say the task was cancelled. Whenever it does this, it also pops up saying that my keyboard was disconnected then reconnected instantly after.
wild oceanBOT
Hello whenver I am trying to change some settings in the wootility app, it const...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
All of these types of requests need to be made via the Wooting Support Wizard!
leaden oriole
It says my keyboard has disconnected then reconnected but the actual keyboard itself appears to have stayed connected the entire time. It only bugs out when I'm on the wootility desktop app
orchid gull
Do you have background service installed?
leaden oriole
Do you have background service installed?
yes
leaden oriole
Update it to the latest 0.4.7 version
it says I'm on that version but there's still the update available button showing
orchid gull
it says I'm on that version but there's still the update available button showin...
Yes, update it to the latest version, then replug the keyboard