#Keyboard going crazy after an update

1 messages · Page 1 of 1 (latest)

outer quest
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Can some one help me
I updated my keyboard and everytime I plug in the keyboard it’s going hay wire like it’s pressing buttons by itself and going crazy I don’t have another keyboardBut the thing is I can’t do that once I plug it in it goes crazy
And opens random stuff up
Can’t even plug it in when restarting won’t even let me put my password just goes crazy

plucky swiftBOT
# outer quest Can some one help me I updated my keyboard and everytime I plug in the keyboard ...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
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Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

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Possible Problems During Shipping (with Solutions)

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sinful cloud
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Put the keyboard in restore mode:
Unplug your keyboard, then hold the top-right and the bottom-right keys. While holding them, plug the keyboard back in. After that, press 'Reset Device' in Wootility > Help > Troubleshoot

outer quest
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tried

sinful cloud
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Does it do the same after restoring?

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With default profiles?

outer quest
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ya

sinful cloud
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Odd, restoring should have helped if the profiles got bugged after the latest firmware update

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Perhaps try the latest beta firmware and see if that helps:
Put it in restore mode first, then go to https://beta.wootility.io and perform a restore there. This will install latest v2.13.0-beta.2 firmware.

outer quest
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thank you

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it started working again after the updadate__

sinful cloud
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Beta firmware helped?

outer quest
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ya

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it fixed it

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its not unsable anymore

mint umbra
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mine also went complete demon mode - trying the same fix

mint umbra
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sdwaaaaaaaaaaaaaadddddwwwwwwwaaaaaaaaaaaaaaaaaaaaaaaaaaaadwadwwwwwaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaadddaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaadddddddddddddddddddddddddddddddddddddddddd

mint umbra
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hahaha yes please

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it is fixxxedr

mint umbra
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that typo is just an old man with a fast keyboard typo

wooden summit