Keyboard connected, but Wootility says it isnt? | Wooting | Page 1

tall kiln Dec 13, 2025, 9:55 PM

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After updating my Two HE recently Wootility sems to be unable to find it...

I just upgraded a bunch of parts on my PC and had to try a few different RGB Softwares that tried to mess with the keyboards lighting. Im not sure if that could be related.

vivid harborBOT Dec 13, 2025, 9:55 PM

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tall kiln After updating my Two HE recently Wootility sems to be unable to find it... I...

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primal jasper Dec 14, 2025, 1:46 AM

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Yes, RGB softwares can interfere with Wootility's connection to the keyboard. Please disable them and replug it.

List of possible softwares:
Artemis RGB
Asus Armoury Crate
L-Connect3
Open RGB
Project Aurora
Razer software
Signal RGB
Motiv Mix
Nano Leaf desktop app

tall kiln Dec 14, 2025, 7:38 PM

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even after uninstalling signal and restarting the pc its not working :(

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@primal jasper

tall kiln Dec 14, 2025, 10:45 PM

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so ive run some troubleshooting:

i uninstalled signalRGB and all the other software that controls any kind of lighting. that only changed it so now wootility tries over and over to connect with a timeout error.

the issue must be software tho since the KB connects to wootility on my laptop just fine

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primal jasper Dec 14, 2025, 10:47 PM

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Try disabling backgrounds apps one at a time, one of them is probably messing with the connection.

tall kiln Dec 14, 2025, 10:48 PM

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it finds the KB and then says timed out :(

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and there shouldnt be any more background apps that could interfere

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i uninstalled them all

primal jasper Dec 14, 2025, 10:49 PM

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Is it plugged directly into the motherboard? If so, try a different USB port

tall kiln Dec 14, 2025, 10:49 PM

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on it

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OH FOR FUCKS SAKE

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YUP WORKS

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1 hour of troubleshooting for nothing

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i already tried another port but its just an extension of the usb hub the KB is already in

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i deleted all my fine tuned profiles for NOTHING

primal jasper Dec 14, 2025, 11:02 PM

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So you were using USB hub before when you were experiencing this issue?

tall kiln Dec 14, 2025, 11:04 PM

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I’ve been using one ever since I’ve had the keyboard and it has worked flawlessly. Just with this recent pc upgrade it’s stopped working

#Keyboard connected, but Wootility says it isnt?