#USB-C port not align with cutout on 60he v2

1 messages · Page 1 of 1 (latest)

hazy latch
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I just gotten my 60he v2 and after taking it out of the packaging plastic bag, I saw the USB-C port not properly aligned. I can press down on my keys slightly to push it into alignment but as soon as I release the pressure it comes back up again. Is this normal or is my 60he v2 faulty?

woeful oakBOT
# hazy latch I just gotten my 60he v2 and after taking it out of the packaging plastic bag, I...

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warm garnet
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No, not normal. Pull the module out using the included puller and make sure the dampening inside the case is sitting flush.

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Guide how to pull out the module out of the case using the included puller: https://youtube.com/shorts/DFrqIySTJzo
Also enjoy the great acting skills of Sander and Calder 😆

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hazy latch
warm garnet
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That seems fine, but can try repositioning the dampening one more time and pushing the module down more.

hazy latch
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I will do that. The first time it came out when I tried to pull the keycap to reveal the pull hole 😂
Btw, great acting from Sander and Calder, they are naturals LUL

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It has moved lower a tiny bit more. I think it might be the best I can get with the silicone dampening. The cable went in normally, without pushing or bending it in any way, I'd say that's a good sign.
Thanks for the quick help. Hyped to use my 60he v2. pepe_poggers_hype