#Keys not working on wooting 80he

1 messages · Page 1 of 1 (latest)

night basalt
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i got my 80he today and the windows key,backspace,slash key,enter and right shift all don’t work. they show in wootility as being registered but don’t function anywhere else

split wagonBOT
# night basalt i got my 80he today and the windows key,backspace,slash key,enter and right shif...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
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stone dagger
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Does it show them being pressed in

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If they do, make sure you don’t have sticky keys enabled or something wrong in your windows settings that’s preventing from them being recognized normally.

night basalt
stone dagger
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Do you have any software running that may be interfering or have keybinds setup like for other peripherals? Can you screenshot your profile?

night basalt
stone dagger
night basalt
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yes i updated the keyboard tried unplugging it and restarted the pc and it’s still the same