OW60 ISSUES

[stiff jacinth]

Bought the ow60 with the first draw, was gonna put it on my 60he+, but then I saw the announcement for 60he v2 so I waited 6 months for it until today where my v2 module got delivered and I finally get to build it. As I was waiting for the past 6 months, I go through some reviews about the ow60 cases, many people said that it has a stripped screws problem. Which I thought it might just be some minority, until what happened today. My screw are stripped and I've been trying for the past 2 hours to take the screw out and put the module in. Like honestly what do I suppose to do right now? Im sooo frustrated right now.

[odd cove]

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[stiff jacinth]

Like im literally on the last screws right now and I felt so dumb for waiting all 6 months long for nothing 😮‍💨🫠🤦‍♂️

[runic sorrel]

Do rma claim

[stiff jacinth]

I submitted the tickets already.. 😭

[warm pivot]

i built this keyboard two days ago and i had no issues

probably a defect

[stiff jacinth]

Like every other screws are working fine but this single screw at the slider. It felt like its welded in there

I was following the YouTube video and did everything one by one, I inserted the plates and the friction pad

All i need to do is to unscrew the slider the insert the module

AND I COULDN'T EVEN UNSCREW THE LAST ONE OUT OF IT

[warm pivot]

i used a smaller screwdriver

for most of the parts

[stiff jacinth]

Thats what I used

[hallow spoke]

Too small. Needs to be PH1.

So that could be why they stripped.