#Update issues
1 messages · Page 1 of 1 (latest)
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
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Place it on hold via the Wooting Hub!
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All of these types of requests need to be made via the Wooting Support Wizard!
i had the same thing happen. what fixed it for me was trying your best to go into settings and reset the keyboard
Go into Windows settings? or using wootikity and resetting there
wootility and reset the keyboard
So I loaded another saved profile from V4, then deleted the problematic default profile I had imported, then reloaded it from my V4. The issue seems to be with the Effect Layers, so I had to reconfigure that.
still no official communication from Wooting about this failed update?
I've been having delayed inputs the last days and just made the newest update, since then my pc crashed 3 times and the keyboard is giving random inputs on its own I can't type anything, can't get back into my pc to delete the newest update 👍🏻
disconnect the keyboard and connect it again holding backspace + fn
no spare keyboard around?