#Update issues

1 messages · Page 1 of 1 (latest)

pallid nest
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So I updated my firmware after downloading the latest's wootility and now my keyboard is freaking out with RGB and run away keys....

dry phoenixBOT
# pallid nest So I updated my firmware after downloading the latest's wootility and now my key...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
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Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

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latent iris
sudden crystal
latent iris
pallid nest
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So I loaded another saved profile from V4, then deleted the problematic default profile I had imported, then reloaded it from my V4. The issue seems to be with the Effect Layers, so I had to reconfigure that.

rocky leaf
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still no official communication from Wooting about this failed update?

stuck pebble
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I've been having delayed inputs the last days and just made the newest update, since then my pc crashed 3 times and the keyboard is giving random inputs on its own I can't type anything, can't get back into my pc to delete the newest update 👍🏻

rocky leaf
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disconnect the keyboard and connect it again holding backspace + fn

stuck pebble
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Actual peak

rocky leaf
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no spare keyboard around?

stuck pebble
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I got my old one now, any way to fix it?

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Just delete the profile?

rocky leaf
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open wootility before connecting the keyboard and follow the steps to reset it

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just go to "help" on the left

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all keyboard profiles will be deleted

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if you want to save a profile do it before reseting