#My order has been stuck since dec 7 awaiting for items

1 messages · Page 1 of 1 (latest)

fluid kite
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As the title says, any actualization? I would like to know when it will be sent, others already has recieve it and i still stuck on it

ruby streamBOT
# fluid kite As the title says, any actualization? I would like to know when it will be sent,...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
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woven totem
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whenever USPS decides to pick up the parcel from the warehouse and scan it in their system. Hopefully soon!

fluid kite
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No response today again

wheat trail
cosmic kernel
fluid kite
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I ordered the split 60he v2 on preorder and still stuck on shipping label created, usps awaiting item, idk if usps go and get it or wooting send to usps still no response

cosmic kernel
woven totem
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high chance they just didnt scan the label too

fluid kite
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How to know when it arrives then?

viral valve
fluid kite
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Well its been another day, wooting hub says shipped to me but usps says awaiting for items, nothing new yet

fluid kite
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Wanted to update, finally something new 👍

granite trout
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damn they took their sweet time unloading the truck.... 7days

tidal bay
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If 7 days is more or less the time it takes then mine should update tomorrow

viral valve
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It's.... it's not tomorrow yet.

feral girder
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Tomorrow or by Wednesday everyone should be getting an update on their package being delivered , as long as you ordered before the 15th usually the package should arrive b4 or around Christmas time

#

I ordered mine Wednesday & it shipped Thursday & I have yet to get an update (expedited shipping) although I know it doesn’t speed up the warehouse process

tidal bay
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i ordered the first day of the campaign

velvet lantern
tidal bay
velvet lantern
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it's a new board so it was to expect

tidal bay
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it actually wasnt, its still stuck on label created

tidal bay
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like the wooting hub said

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but what can i do? they told me to wait another week

fluid kite
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Wanted to update again, they are really taking the sweet time, im not blaming wooting team, i just wanted to say USPS sucks