Wooting 60HE+ Bricked During Firmware Update — Unable to Enter Restore Mode | Wooting | Page 1

narrow jolt Dec 10, 2025, 5:59 PM

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I am having a serious issue with my Wooting 60HE+ and I’m hoping you can help.

My keyboard became unresponsive in the middle of a firmware update. After that, it stopped turning on properly and it no longer shows up as a normal Wooting device.

Here is everything I have tried so far:

The keyboard originally appeared as Wooting Restore (COM#), but after driver clean-up it no longer shows a COM port at all.

The device currently only shows under HID in Device Manager, but not under Ports (COM & LPT).

The Wooting Recovery Tool does not detect the keyboard.

I attempted the restore key combinations:

FN + Backspace while plugging in

Holding it for 5 seconds before releasing

The keyboard still does not enter proper restore/bootloader mode and no COM device appears.

Zadig does not detect the device, likely because the bootloader never activates.

I attempted cleaning USB registry entries and driver associations as recommended, but the keyboard still refuses to enter restore mode.

I also attempted using an Admin CMD and permissions reset, but the behavior does not change.

Right now the keyboard only shows up under HID as:

Wooting 60HE+ (HID-compliant devices)

Wooting Restore (HID)

But it never presents the bootloader COM interface required for firmware flashing.

At this point, it seems like the keyboard is stuck in a state where restore mode will not activate, so I cannot complete the recovery process.

Could you please advise on the next steps?
If needed, I can provide photos, videos, and screenshots of Device Manager.

Thank you for your help

vagrant pulsarBOT Dec 10, 2025, 5:59 PM

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narrow jolt I am having a serious issue with my Wooting 60HE+ and I’m hoping you can help. ...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

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Possible Problems During Shipping (with Solutions)

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slim wind Dec 10, 2025, 6:09 PM

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we have no COM device... its all USB HID

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so Wooting Restore (HID) is the one you want

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also there is 0 drivers needed. its all default usb drivers

narrow jolt Dec 10, 2025, 6:13 PM

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but its not even being detected

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on the web either

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like when i try to iniatilize a device it just loads

slim wind Dec 10, 2025, 6:14 PM

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a restore isnt done with initilize but the help function on the left side

gaunt scaffold Dec 10, 2025, 6:14 PM

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When checking in device manager, make sure to have switched the view mode

narrow jolt Dec 10, 2025, 6:15 PM

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i did view by container

gaunt scaffold Dec 10, 2025, 6:15 PM

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These are the steps to restore

narrow jolt Dec 10, 2025, 6:17 PM

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like it just doesnt ever pop up

slim wind Dec 10, 2025, 6:17 PM

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is it showing up as wooting restore currently?

narrow jolt Dec 10, 2025, 6:17 PM

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yea

slim wind Dec 10, 2025, 6:18 PM

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what browser are you using? chrome?

narrow jolt Dec 10, 2025, 6:18 PM

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yes

slim wind Dec 10, 2025, 6:18 PM

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hm

narrow jolt Dec 10, 2025, 6:19 PM

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slim wind Dec 10, 2025, 6:19 PM

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did you try the installable version of wootility at any point?

narrow jolt Dec 10, 2025, 6:19 PM

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Like the app ?

slim wind Dec 10, 2025, 6:19 PM

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the one you download yes

narrow jolt Dec 10, 2025, 6:20 PM

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Yeah I tried both the app and the web

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slim wind Dec 10, 2025, 6:21 PM

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oh thats the initilize. click on the top right to skip it

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the initilize wont find restore mode devices

narrow jolt Dec 10, 2025, 6:22 PM

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slim wind Dec 10, 2025, 6:22 PM

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yeah and then you can go to help on the left

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just like the web

narrow jolt Dec 10, 2025, 6:23 PM

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Okay

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slim wind Dec 10, 2025, 6:24 PM

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we are getting somewhere.

narrow jolt Dec 10, 2025, 6:24 PM

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LMAO

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doesn’t feel like it 😭

slim wind Dec 10, 2025, 6:24 PM

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it found the device and tried talking to it

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so yes we are getting somewhere

narrow jolt Dec 10, 2025, 6:24 PM

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Ayeeee w

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https://tenor.com/view/curry-steph-curry-stephen-curry-chef-chef-curry-gif-1187057634337293865

Tenor

slim wind Dec 10, 2025, 6:26 PM

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hm

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can you try rebooting the pc and retry with the app?

narrow jolt Dec 10, 2025, 6:26 PM

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Yeah

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Yeah same thing

rustic socket Dec 10, 2025, 6:30 PM

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narrow jolt

Looks like drivers aren't correctly assigned and that's why you can't restore the keyboard. Should be like this.
If you have access to another PC/laptop, try to perform a restore there.

narrow jolt Dec 10, 2025, 6:33 PM

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With the app ?

rustic socket Dec 10, 2025, 6:34 PM

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Doesn't matter

slim wind Dec 10, 2025, 6:34 PM

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rustic socket Looks like drivers aren't correctly assigned and that's why you can't restore th...

huh i didnt even spot that

narrow jolt Dec 10, 2025, 6:42 PM

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MASHALLLAH IT WORKS

#Wooting 60HE+ Bricked During Firmware Update — Unable to Enter Restore Mode