Bug after update

[heavy glacier]

Hello,
My Wooting keyboard bricked during the last firmware update.
Now the keyboard is completely black, no keys respond, and Wootility (app or web) doesn’t detect it at all.
Windows only plays the USB connection sound.

I already tried:
– different cables (including original)
– different USB ports (rear ports)
– another PC
– Wootility Web
– forced DFU (ESC, ESC+`, Fn+ESC, Tab+ESC, Backslash+ESC)
– replug/reset pulses
Nothing changes.

The keyboard never enters DFU mode and stays totally black.
What can I do …?

[whole talon]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

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Place it on hold via the Wooting Hub!

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[wooden sonnet]

idk who told you thats how to enter recovery mode. so to me it looks more like the keyboard is in recovery mode already given the symptoms.

press help on the very left in wootility, select your keyboard and follow the instructions