socd not working

[vagrant frigate]

im using the wooting 60he and my rappy snappy hasnt been working for a few weeks i've also tried socd just now and it didnt work ive tested it in minecraft, valorant, kovaaks, and strinova

[rigid sleet]

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[quiet galleon]

are you a 100% its saved on your kb profile and that its the active profile on your keyboard?

[vagrant frigate]

yeah it's on all 4 of my onboard profiles and it was working a few months ago on the same profiles

[quiet galleon]

double check things are saved, and thats its on the keyboard profile youre actively using at the moment

[vagrant frigate]

also tried on the other 3 profiles, i change the rgb and other settings and they do something but rappy snappy/socd isnt workin g

[quiet galleon]

make sure that the profile (osugame) is the one active on your keyboard

it doesnt work if that profile isnt being run on your kb at the moment

[vagrant frigate]

im seeing the rgb from that profile so idk how it could be another one

[quiet galleon]

hmmm

can you show a video of the tester inw ootility to see if it works or not

[vagrant frigate]

where is it?

is it the actuation point one?

[quiet galleon]

its where you set up the socd

[vagrant frigate]

i think it's working now but some of the other keys are acting up so im going to restart my p c

[vagrant frigate]

on the profile i set it up on i'm getting random key presses wasd and space bar and it only makes me go right (d key) the other profiles are normal though just no socd

[quiet galleon]

im honestly a bit lost! could you write a ticket to technical support. they can help you better

[vagrant frigate]

ok

[quiet galleon]

https://wooting.io/support?category=8&issue=49

[vagrant frigate]

ok thanks for the help i'll make one there