pseudo bear
Hey, I purchased the wooting 60he v2 a few days ago but have now changed my mind. I tried to cancel the order but it says the order cannot be cancelled and i have to wait until it arrives and then return it.. would i get a full refund if i had to return it? because wouldn't i need to pay for shipping now?
fickle sinewBOT
Hey, I purchased the wooting 60he v2 a few days ago but have now changed my mind...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!
Do you need to...
All of these types of requests need to be made via the Wooting Support Wizard!
dry dragon
Your order has already been shipped or is being shipped. You'll have to reach out once it delivers and pay for a return slip.
unkempt fulcrum
wait it has allready benn shipedi tought that i is going to be shiped on december 8th?
dry dragon
I am blind to as to what is going on with the order without an order number
pseudo bear
here is the order number
dry dragon
You already cancelled it successfully. It's on hold, pending processing on our end.