#Question about shipping

1 messages · Page 1 of 1 (latest)

ivory cosmos
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Hi i wanted to Ask if there will be a problem with shipping when i put my house number on the "adress 2" option by accident but on adress 1 there is my full adress? (With home number too)

grim breachBOT
# ivory cosmos Hi i wanted to Ask if there will be a problem with shipping when i put my house ...

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
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ivory cosmos
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IT looks something like this

tropic star
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i believe u can change that anyway?
unless did u do that in the confirmation as its abt to ship?

kindred lintel
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If you haven't confirmed your address yet, you can still change it. If it's already confirmed then only support can still change it, afaik. I don't think Wooting themselves have a problem with it, but depending on where you live and which courier delivers your package, they might potentially refuse to deliver. At least here in Germany, I know that DHL is fairly strict in that regard and often refuses to hand over the package if the address isn't perfectly matching. The safest bet would be to put the order on hold, contact support and wait until they get back to you.

low pendant
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Unless you live in an apartment complex or something.

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The street address is the full address.

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Roadname 45 (with ABCD or whatever)
Field 2 is for "1st floor on the left" and such.

ivory cosmos
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What if i live in like a big building which Has like 2 entrances its like its an adress /1 and /2 like its one building but made into 2 and there is like 12 like rooms like Apartments

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And In the second adress i put my Apartament number but i did too in my first ?