Address Change

[iron moon]

Hello, I realized immediately after placing my order that the shipping address i had selected was incorrect. I submitted a ticket but it says there may be a delay in responses. Will this bbe resolved before shipping or should I try to cancel and reorder?

[sharp sierra]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[turbid idol]

Put the order on hold through the hub and you should be able to fix it if it's a small change

[delicate spear]

Are you in the US?

[iron moon]

Yes I am. Sorry I just saw this message after I got a shipping notification to the wrong address