#ghost keystrokes happening when enabling/disabling tachyon mode

1 messages · Page 1 of 1 (latest)

lofty wind
#

hello, randomly when editing profiles my keyboard will register keystrokes without pressing any keys. I've noticed sometimes it can be caused by enabling or disabling tachyon mode.

spare daggerBOT
# lofty wind hello, randomly when editing profiles my keyboard will register keystrokes witho...

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rare topaz
#

Is your keyboard plugged directly into the motherboard?
Are you using included USB cable?

lofty wind
rare topaz
#

Is it a powered USB hub?

lofty wind
rare topaz
#

Try decreasing the RGB brightness
Also, plug it into your PC and see if the issue is still there