Ordered a 80HE. CC did not get charged until now. Maybe you dont want my money 
Opened a ticket as recommended by the system. No answers, no changes. Wtb help.
#Order Staus: „Pending“ since two days. No answer on Ticket yet
high sierra
north craneBOT
Ordered a 80HE. CC did not get charged until now. Maybe you dont want my money <...
Thanks for posting your support request!
Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)
Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting
Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)
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You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.
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Place it on hold via the Wooting Hub!
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torpid glen
Responses take longer due to the large influx of tickets due to the founder's campaign. Someone from our team will respond asap.
long hare
It also took couple of days for me for it to be processed, don’t worry
high sierra
high sierra
Another day, another disappointment.
How long do i suppose to wait for something to happen? A week?
cloud pulsar
same for me, changed from "ready to pack" to "pending" 🙁
torpid glen
Investigating. Please share your order numbers.
cloud pulsar
EU370021H
torpid glen
Looks like we have a bit of a server issue. For the folks who have their orders go from ready to pack or pick and pack to suddenly being Pending - we are looking into this right now, and trying to fix it. 🙂
feral sand
So everything is okay with our orders just a visual issue?
lethal cosmos
same for me, changed from "ready to pack" to "pending" 🙁
Same here - it changed in the last 2 hours from prepared to ship to you to pending - all items arrived on 8th of December or earlier - the shipping date was estimated from 08-15 and shiftet to 09-15, 10-15 and is now without date and pending (EU369723H)
hazy crescent
feral sand
seems to be fixed now
lethal cosmos
kind of - but the "fix" added 2 more delivery days 😢
feral sand
ah mine dropped 2 days