Payment issues

[arctic flicker]

I’m trying to pay with Apple Pay, using my After Pay, but the payment keeps having issues (even when I have enough for the first payment)

[scarlet comet]

Thanks for posting your support request!

Note: #community_support is only for answering general questions and for troubleshooting.
All order-specific and shipment-specific support must be handled via the Wooting Support Wizard*
(You need to create an account on the Wooting Hub, using the same email address as your purchase. The account is not created for you automatically!)

Troubleshooting your Wooting Keyboard? Try these steps first!
Basic Troubleshooting

Questions about shipping, or what to do if your shipment has a problem?
Possible Problems During Shipping (with Solutions)

Looking for information about your specific order?
You can find that on the Wooting Hub! There you can also add upgrades, update your shipping address, and much more.

Is your order about to ship and you need to pause it for any reason?
Place it on hold via the Wooting Hub!

Do you need to...

• Cancel an order?
• Return/Refund an order?
• Get assistance with placing an order?
• Change the items in your order?
• Change your shipping address to a different country?
• Return a recent purchase?
• Get warranty support?

All of these types of requests need to be made via the Wooting Support Wizard!

[lucid elbow]

Nothing we can do on our end to help here. You'll have to contact your bank.

[arctic flicker]

I’ve tried multiple cards through After Pay and nothing has worked

I’ve used the payment method on other websites and I’ve never experienced issues before until I tried on wooting today. (I have used this method of pay on both my 60he and 80he in the past)

[lucid elbow]

And again we can't help you with this issue. Please contact your bank for more information about why the transaction was denied